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The route details button turns white after calculating a route. If you have calculated a route and it is still gray, then there is something wrong. Debugging Safari is more difficult for me (since I don't own an iPad or Mac), but I'll try. Thanks for being patient.
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Hi Ben, I'm still having trouble. I deleted all my routes and made sure all Paddle Planner pages are closed in all my browsers. But the route details icon is grayed out all the time now, so I can't even try getting route details. I've logged out and in a number of times with no change. I use Safari, but tried Chrome with no luck. I have 18 GB(of 64) of memory on my iPad, if that's helpful.
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The grayed out button is because you are no longer signed in. That is also why it goes to the Snowbank (example) route. There are a ton of calculations and details going into the route details, so yes, it takes a long time to load. It takes a lot of memory, too, so it could crash on iPads and phones if there isn't enough memory. The longer the route, the more memory that is used. I already had to make a lot of changes to reduce memory usage, but it sounds like I need to do some more work on it. For what it is worth, I was able to load your routes on my laptop... Does the entire website crash, or just the route details document?
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Hi, I just subscribed and except for a few times early on, the website crashes when I tap the details button after creating a route. It works momentarily and briefly comes back but always crashes. It's also extremely slow responding-5 to 10 seconds. I believe it has happened with both saved(definitely) and unsaved routes. I hit the button in the full screen view. I only have an iPad, so I don't know if that's a factor. Additionally the appearance of the details button changed. Now it's "faded" and has a star. It wasn't faded before and I'm pretty sure it didn't have a star(but it still responds). I've tried 3 different browsers without any luck. And now when I look at details it sends me to the same route on Snowbank.
This is the error message I get.
A problem repeatedly occurred on "https://www.paddleplanner.com/tools/routedescription.aspx".
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